Overview
At Nutri Yield, customer satisfaction is our top priority. We offer a transparent and hassle-free refund process for your convenience.
Eligibility for Refunds
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Refunds are applicable for products that:
- Arrive damaged or defective.
- Are incorrect items or quantities compared to your order.
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Conditions:
- The issue must be reported within 7 days of delivery.
- The product must be returned in its original packaging, unused, and in the same condition as received.
Non-Refundable Items
- Perishable goods (e.g., fresh fruits) unless they arrive damaged.
- Products purchased during special sales or promotions (unless defective).
Return Process
- Contact us at nutriyield@gmail.com with your order details and a description of the issue.
- Attach photos of the damaged or defective item for verification.
- Once approved, we will guide you through the return process.
Refund Process
- Refunds are processed within 5–7 business days after the returned item is received and inspected.
- Refunds will be issued to the original payment method or as store credit, as per your preference.
Shipping Costs for Returns
- We will bear the shipping costs for returning defective or incorrect items.
- For other cases (e.g., unwanted items), the return shipping cost will be borne by the customer.
Contact Us for Refund Assistance
- Email: nutriyield@gmail.com
- Phone: +91 95977 01280